Privacy Policy

Global Cleaners LLC
Effective Date: January 01, 2025

1. Introduction
Global Cleaners LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website globalcleanersllc.com, contact us, or use our services.

2. Information We Collect

We collect information you provide to us directly, including:

  • Contact Information: name, business name, email address, phone number, and physical address.

  • Service Details: cleaning service requests, property details, and scheduling preferences.

  • SMS Consent: if you provide your phone number, you may receive text messages related to appointments, service updates, or promotions (see Section 5).

We also collect information automatically through our website, including:

  • Your IP address and browser type.

  • Pages visited and time spent on our website (via Google Analytics).

3. Payment Processing

We do not collect or store your credit card details directly on our servers. All payments are securely processed through Stripe or Square, which comply with PCI-DSS security standards.

4. How We Use Your Information

We use your information to:

  • Schedule and provide cleaning services.

  • Send appointment reminders, confirmations, and service updates.

  • Respond to your inquiries.

  • Send occasional promotions (if you have opted in).

  • Improve our website and customer service.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

5. SMS/Text Messaging (A2P 10DLC Compliance)

By providing your phone number, you agree to receive SMS/text messages from Global Cleaners LLC, which may include:

  • Appointment reminders and confirmations.

  • Service updates and rescheduling notifications.

  • Follow-ups and satisfaction surveys.

  • Promotions or special offers (max 4 per month).

Opt-Out: You can cancel at any time by texting STOP to our number. You will receive one confirmation text and no further messages unless you opt in again.

Help: For assistance, text HELP or contact us at Service@globalcleanersllc.com or 602-545-4737.

Message & Data Rates: May apply based on your carrier. Carriers are not responsible for delayed or undelivered messages.

6. Cookies and Tracking

We use cookies to improve your browsing experience. You can disable cookies in your browser settings, but this may affect website functionality.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or misuse.

8. Data Retention

We keep your personal information only as long as necessary to provide our services and comply with legal obligations.

9. Your Rights

You may:

  • Request access to the personal information we hold about you.

  • Request corrections or deletion of your information.

  • Withdraw consent for SMS marketing at any time.

To exercise these rights, contact us at Service@globalcleanersllc.com.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the revised effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us:

Global Cleaners LLC
9358 W Devonshire Ave
Phoenix, Arizona 85037
Email: Service@globalcleanersllc.com
Phone: 602-545-4737